In lieu of a day off on that fateful August 15^th, Matt Lockard wanted to at least have a relatively easy day. Most of his fondest memories in some way were involved with National Relaxation Day, or at least a degree of relaxation.

By 11 a.m., he’d seen seven clients, customers and prior policyholders march through his office door, families with their family plans, the elderly and the newlyweds, and even a llama that ambled in off the street and actually wasn’t a customer.

A woman from somewhere in the Middle East came by in a burka, and a pirate wanted one of those special policies to protect his interests on the high seas – as he was wary of other pirates with all that’d been going on lately in the Indian Ocean. They came in to make the day ultra-hectic and it wasn’t even lunchtime yet.

Cripes Matt Lockard whined (fortunately only in his mind’s eye), it’s National Relaxation Day and I can’t have a leisurely day just because my gig is California Health Insurance policies. It seems that everyone in California has some kind of health care concern that a policy can address.

Just then some college students came in, and they wanted a group policy that would protect them from potential injuries incurred at keg parties. Five of the six were young men, all enrolled in California schools getting in-state tuition and the straggler was an attractive young woman, unmarried but majoring in animal husbandry she soon revealed. Ten minutes later, Matt was at it again, part of a flurry of frenetic, attending to needs of people that had to be met.

More pirates in the afternoon, but these happened to be transplants to the Los Angeles environs from Pittsburgh. A bald-headed centenarian walked in preceded by his cane, and he wanted a policy that would somehow last to provide a legacy perhaps. Soon it was five of the clock and the sun was beginning to approach the horizon and Matt Lockard, a man who had missed his chance to relax, was about to set. The phone rang just then …